How To Order

Order Online from Porter’s Online Store where we accept Visa, MasterCard and Discover credit cards

Order by Phone: call 1-800-553-2001. Hours 7:00 AM to 6:00 PM, Monday thru Friday, 8:00 to 5:00 Saturday. After hours, leave a message and a customer service representative will call you back the next business day. We accept Visa, MasterCard, Discover and American express when orders are placed by phone

Order by Fax: 1-800-221-5329.

Order by Mail:

  • Porter’s Camera Store
  • 6201 South Gateway Drive
  • Marion IA 52302

We also accept personal checks for mail orders.

Open Accounts to Schools and Government Agencies

We will ship orders to schools and colleges (both public and parochial) and government agencies on open account with prior approval. Orders on open account may be placed by fax, mail or with a phone sales representative. Payment is due for merchandise upon receipt and is past due 30 days after ship date. A past due balance is subject to a finance charge. Shipping charges are F.O.B., Marion, Iowa. If your purchase order states F.O.B. destination there will be a delay while we correspond with you.

Returned Check Policy

For your convenience, when you pay by check, you expressly authorize Porter's Camera Store, if your check is dishonored or returned for any reason, to electronically debit from your account the check amount and debit a dishonored check fee not to exceed the state maximum limit, plus any applicable sales tax. The use of a check for payment is your acknowledgment of this policy and its terms.

Warranty Information

Many items are covered by a warranty from the manufacturer. If you would like a copy of the warranty, please contact us and state the order number of the item(s).

Foreign Orders and Catalog Requests (EXCEPT FOR CANADIAN ORDERS)

Orders and catalog requests without a U.S. or Canadian postal code or APO/FPO address are considered to be foreign. Foreign customers must write to us for specific pricing and shipping charge information prior to placing an order. All foreign orders must have a minimum value of $100.00. Payment must be made in the form of a bank check or draft payable in U.S. dollars. We will accept a foreign order from any country subject to these restrictions. We ship via air parcel post or UPS. All correspondence must be in English.